Jennifer K Cye

I want to place an order it will allow me to log into my account

Im trying to order, it will not allow me to saying my password or is is wrong
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Pros:
  • More energy
Cons:
  • Can no longer afford the monthly cost
  • Way they handle their business

Preferred solution: Let the company propose a solution

Ashton E

Cancel subscription and money back

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I canceled my subscription and I am still being charged for something I dont want anymore. The pills did not help and I dont want to be charged for this stuff anymore and I want to be refunded for the money that was taken out today.
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Loss:
$167
Cons:
  • Can not get in contact with anybody

Preferred solution: Full refund

Bridget A Ejx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancellation

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TruVision Health - Cancellation
TruVision Health - Cancellation - Image 2
I was on hold for over 20 minutes and got a recording that said to text the number I just called as the phones were currently closed. Yet the message said phones open until 8pm. Its only 11:30am. Im very disappointed in the customer service. I knew when I signed up a month ago when I called to cancel it would be this way. Regretting signing up for sure. I cannot cancel from the website either as you can see in picture number 2.
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Loss:
$250
Cons:
  • No weight loss

Preferred solution: Full refund

User's recommendation: I would only purchase if you plan to stay with it forever

Hilda H Ifv

Yall keep charging my credit card an these pills aint wrking fr me at all

Just yall keep charging and sending me more pills every month and this aint working fr me
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Loss:
$600

Preferred solution: Just stop charging my card and take it of your list take me off

Ignazio Ble
map-marker Roselle, Illinois

Not feeling right

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I don't want any more pills. and i'm trying. to cancel and they do not answer
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Jeannette H Czb

I need to cancel all future orders

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Customer service only answers 8 am to 12 pm.
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Pros:
  • Lose weight
Cons:
  • Customer service
  • I want to cancel and cant

Preferred solution: Cancel all future orders. Do not charge my card or ship any products.

Anonymous
map-marker Statesville, North Carolina

I still haven't received my shipment

My truvy shipment has been on its way to the next facility for soon to be 5 days!!! I am so frustrated!!!! This order was auto shipped on 11/23!
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Hope S Mks

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Verified Reviewer

Took my money once again

You all took my money instead of giving it back to me and you said in three business days you would give it back to me and they took it instead of giving it back
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Loss:
$103

Preferred solution: Full refund

Cassandra B Zoq

Canceled my souscription

TruVision Health - Canceled my souscription
I dont want the product anymore ! You charge me .....I want my refund
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Loss:
$97
Pros:
  • Take money out without asking first

Preferred solution: Full refund

Neftaly T

Money was took from my accout

I need to talk with somebody they keep taken my money
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Loss:
$143
Pros:
  • Take money out without asking first
Cons:
  • Unauthorized online purchase
  • Can no longer afford the monthly cost

Preferred solution: Full refund

Brittany K Pyo

Cancel subscription and money back

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Noone answered the customer service line.
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Loss:
$93
Cons:
  • I want to cancel and cant

Preferred solution: Full refund

Darko M Yde

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

I did not order

TruVision Health - I did not order
Hi I did not order this product why you take my money from my credit card ?
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Pros:
  • Non

Preferred solution: Full refund

Sandra C Uso

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Richford, Vermont

Need to get on to my account this should not be that hard e-mail is sandraji.lynn@***.com

I need to get on my account lost my pass word
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Preferred solution: get me into my account so that i can place an order please

MIGDALIA O Epd

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Missing packs of pills

TruVision Health - Missing packs of pills
Nobody answers the phone, sent message and no response
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Pros:
  • Que nunca me abian quedado mal
Cons:
  • No one answers you to order

Preferred solution: Deliver product or service ordered

Krisann Ozo
map-marker Foley, Alabama

Canceled order but got charged

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I canceled my order a month ago and now my account is empty
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User's recommendation: Its a scam

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