Kiyah Cju
map-marker West Jefferson, North Carolina

Wasn't supposed to have a shipment this month

I wasnt supposed to have a shipment till9/20/23. And it shipped in August.

Want payment canceled. I was skipping a month

View full review
Rebecca J Dka

Horrible to get delivered

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Great product has helped many of my family members lose a lot of weight and get healthier but you cant rely on the deliveries especially if you make a separate order

Customer service is horrible now toSleepy to get a hold of someone

View full review

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t get addicted

Estelle V Ndw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I tried canceling my membership and the customer service and internet website was poorly functioning and won’t let me cancel.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Taking the pills caused me to have heart issues and bad headaches I would like to cancel my membership and subscription before the next installment is take out of my banking account.

I would like a refund but seeing as I did take half of what was given me I dont think that would happen. The rest of the pills I had to throw away because soon as I stopped taking the pills my health went back to normal and no headaches.

I would like for the truvy website to be made to be able to cancel when one wants to and not be given the run around to pause it, call it in (which the phones where down for 3 DAYS!) and now an email.

I am unhappy with the product and the site. I will be telling my friends who are interested in the product to stay clear of ordering or signing up so they wont have the same issues as me.

View full review
Loss:
$130
Cons:
  • I started getting headaches
  • Heart issues hard falling asleep

Preferred solution: I would like at least half a refund for only being able to use it for so long before I got health issues form the product and I want my membership/subscription CANCLED ASAP

User's recommendation: No! No no and definitely not.

Jerrine Tgl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker The Bronx, New York

I'm waiting for the products damage

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
TruVision Health - I'm waiting for the products damage
TruVision Health - I'm waiting for the products damage - Image 2

Please send my order

Order is damaged

Ups said my order is damaged

To request refund or send again my order thank you

View full review
Loss:
$145

Preferred solution: Let the company propose a solution

User's recommendation: Yeah

Anonymous
map-marker Draper, Utah

Looking for my refund

Kept my money. Refused refund and refused to send product back.

Isnt that illegal?

They kept my product and my money. What a farce.

View full review
Cons:
  • Product and staff are rude
  • Struggle to get a refund or respond
Alexandra R Hmi
map-marker Brecksville, Ohio

Refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I dont want Truvy anymore and need my money back also Im trying to call Truvy and no one answer since they are open at8:00

View full review
Loss:
$75
Pros:
  • ------------
Cons:
  • Struggle to get a refund or respond

Preferred solution: Full refund

Kathy B Wcl
map-marker Kinistino, Saskatchewan

I can’t take the products

The products do not agree with me and I need to stop the monthly subscription.The green coffee bean is too stimulating for me

View full review
Loss:
$187

Preferred solution: Full refund

Anonymous
map-marker Seattle, Washington

I was charged for services not rendered.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I was charged a $50 cancellation fee after my initial visit, which was not in fact canceled. It is a serious inconvenience, only to be given the run around by their customer service who has instructed me to email corporate with my complaint and dispute the charges??!

I will not be using their services, or lack there of anytime in the future. A serious disappointment..

View full review

User's recommendation: Not recommended

Anonymous
map-marker Tacoma, Washington

Fraudulent charges

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

They are charging me $50 for an appointment cancellation I made it to? Threatening to turn me into a credit agency if I dont pay?!

View full review

User's recommendation: Go elsewhere

Cynthia A Xxe

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Murrieta, California

The packet drinks are making me sick to my stomach

TruVision Health - The packet drinks are making me sick to my stomach

The individual drink packets are making my stomach ache and feeling nauseous. The woman I usually ordered through told me to try and drink just half with my food.

It still makes me feel nauseous. I need to return the packets and get the pills

View full review

Preferred solution: Pills instead of the packet drinks

Lori D Wmb

Money taking off debit card

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I hit wrong button to skip order. Money was taking off debit card &;;;; I dont want this product cause I have not lost no weight & its a waste of money.

View full review
Loss:
$600
Pros:
  • Take money out without asking first
  • Ordering
Cons:
  • Customer service
  • No one answers you to order

Preferred solution: Full refund

User's recommendation: Make sure u hit the wrong button

Anonymous
map-marker Belvidere, Illinois

Cancel subscription

I can't take this stuff. Just not for me.

Would like subscription cancelled.

I cant drink the booster and I can not take the pills. Don't sit well with me.

View full review
Rebecca S Pwi

Cancel subscription

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The product I received a few ago tastes gross and has made me throw up due to the taste I was wondering if I can cancel my subscription to the truvy boost drinks

View full review
Loss:
$114
Cons:
  • Taste and effects
  • Drinks they taste horrible

Preferred solution: Let the company propose a solution

Anonymous
map-marker Glasgow, Kentucky

Cancel order/ Refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

When do I get my Refund put back on my direct express card that you took it off of? I dropped it off to be shipped Monday 11/8 so when do I get refund???

View full review

User's recommendation: Make sure you cancel subscription

Sammie Xpb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fresno, California

I’m not a pissed consumer and want to be taken off of it

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I just wanted to cancel an order that I didnt have money for and dont want my bank paying for it thank you

View full review

User's recommendation: I’m still going to be a customer I like the products

Anne M Rwk

Miranda Slentz

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I responded to a Facebook ad inquiring about this product. I received an initial interaction about this product line.

I continue to monitor the Facebook page over the course of about a month. The sales agent in question sent me a few copied and pasted sales offers over the course of the month. I continued to think about the products and do some online research. Eventually reached out to her sharing my concerns about the cost versus how many pills I was expected to take on a daily basis.

Her response was when I realize that Im worth 3 to 4 dollars a day for my health to let her know. Sheaccused me of being cheap.

View full review

Preferred solution: Apology

User's recommendation: My recommendation would be to train your sales representatives to not insult potential customer simply because they don’t jump on a Facebook offer without little or no information. She lacks professionalism and basic decency.

About

Summary

Truvision Health is a firm specializing in nutrition and health products. Truvision Health has a large network of partners distributing its health supplements around the world. Under Truvision Health brand, buyers can find a wide range of products for weight loss and healthy life style. Truvision Health LLC has multivitamins for men and women, heart and hydration powder, detox capsules etc. Complementary product line offers a selection of deos, all purpose cleaners, whole food meals, first aid balms as well as muscle soothing creams. Truvision Health essential oils collection has clear, lavender, lemon, peppermint blend, and tea tree varieties.

TruVision Health reviews and complaints

TruVision Health is ranked 110 out of 759 in Vitamins and Supplements category

Area Served

USA

Payment Methods

VISAMasterCard

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article